Process

Clear milestones. No surprises. You see progress on a live staging link.

1. Discovery (1–2 weeks): workshop, analytics review, site map, KPI baseline, risks.
2. Design (1–3 weeks): wireframes → high‑fidelity → components + tokens, content guidance.
3. Build (2–5 weeks): templates, CMS, forms, integrations, accessibility & cross‑browser QA.
4. Launch (1 week): redirects, tracking, performance pass, rollback plan, training.
5. Care (ongoing): updates, backups, improvements and monthly reports.